Privacy policy

Effective Date: 13 August 2025

Episode Zero Studio FZE (“we”, “our”, “us”) operates the JM Film School website and mobile applications (the “Service”). This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile app, and related services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
 • Personal Information: Name, email address, phone number, payment information, account credentials, and other details you provide when registering or purchasing.
 • Usage Data: IP address, device type, operating system, browser type, app version, and activity within the Service.
 • Course Interaction Data: Lessons viewed, progress tracking, community posts, and downloaded files.
 • Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience and analyze usage.

2. How We Use Your Information

We use the collected information to:
 • Provide and operate the Service
 • Process payments and deliver purchased content
 • Maintain and improve our content, features, and user experience
 • Enable community interaction and moderation
 • Send important notifications and updates
 • Provide customer support
 • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share information with:
 • Service Providers: Stripe (payment processing), Google Analytics (analytics), Meta Pixel (advertising insights) — only as necessary to provide the Service.
 • Legal Compliance: When required to do so by law or in response to valid legal requests.
 • Business Transfers: In case of mergers, acquisitions, or sale of assets.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Certain information may be retained longer if required by law.

5. Your Rights

Depending on your location, you may have the right to:
 • Access, update, or delete your personal information
 • Withdraw consent for certain processing
 • Request a copy of the personal data we hold about you
 • Lodge a complaint with your local data protection authority

To exercise these rights, contact us at mohammed@episodezero.ae.

6. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

7. Children’s Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to have it removed.

8. Third-Party Services

Our app and website may contain links to third-party services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of the Service after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Episode Zero Studio FZE
Email: mohammed@episodezero.ae
Address: A1 building, Dubai Digital Park, DSO, Dubai